README

Library for Jivochat (Jivosite) Webhooks API integration.

This library allows you to integrate with Jivosite Webhooks API and:

• handle API calls in event-based manner;
• convert API requests JSON data in particular event objects;
• generate API responses;
• save original request (and generated response) data into MySQL or MongoDB server, and log it via Monolog.

For Russian documentation see README-ru.md.

Requirements

The library requires PHP 7.0 or above for basic usage.

Optional requirements:

• PDO extension allows logging of Webhooks request/response data to a MySQL server;
• Monolog library allows logging of Webhooks request/response using Monolog;
• MongoDB library allows logging of Webhooks request/response data to a MongoDB server.

It is strongly recommended to have at least one of above loggers installed to hold a "backup" of original requests sent via Webhooks API.

Installation

The preferred way to install this library is through Composer. To install the latest version, run:

composer require chezrd/jivochat-webhooks-api

Basic usage

<?php

use ChezRD\Jivochat\Webhooks\Log\MySQLLog;
use ChezRD\Jivochat\Webhooks\Event;
use ChezRD\Jivochat\Webhooks\EventListener;
use ChezRD\Jivochat\Webhooks\Model\EventRequest\ChatAcceptedRequest;
use ChezRD\Jivochat\Webhooks\Model\EventRequest\ChatFinishedRequest;
use ChezRD\Jivochat\Webhooks\Response;
use ChezRD\Jivochat\Webhooks\Response\SuccessResponse;
use ChezRD\Jivochat\Webhooks\Response\UpdateResponse;

// create MySQL logger
$dbLogger = new MySQLLog(new PDO('mysql:dbname=test;host=127.0.0.1', 'root', 'root'));

// create Callback API event listener
$listener = new EventListener([$dbLogger]);

// bind listener for `chat_accepted` event
$listener->on(Event::EVENT_CHAT_ACCEPTED, function (ChatAcceptedRequest $request): Response {
    // here you do your stuff - find user in your database, etc
    $user = User::getByEmail($request->visitor->email);
    
    // generate response on Callback API
    $response = new UpdateResponse();
    $response->setCRMLink(...);
    $response->setContactInfo(...);
    $response->setCustomData(...);
    
    // event handler must return Response object
    return $response;
});

// bind listener for `chat_accepted` event
$listener->on(Event::EVENT_CHAT_FINISHED, function (ChatFinishedRequest $request): Response {
    /** @var int Timestamp of the chat's first message. */
    $chatBeginAt = $request->chat->messages[0]->timestamp;
    // ...
    
    return new SuccessResponse();
});

// execute event listener
$listener->listen();

Documentation

• Jivochat Webhooks API official documentation

License

This library is licensed under the MIT License - see the LICENSE file for details.

Acknowledgements

Thanks to original Oleg Fedorov (Olegf13) library from 2017. Thanks to this Jivosite Webhook handler library.