README

This Laravel package will allow you to connect to Freshworks CRM API using a Laravel like syntax.

See Freshworks CRM API documentation for details on what can be done with their API.

Installation

composer require codegreencreative/laravel-freshworks

Configuration

php artisan vendor:publish --tag="laravel-freshworks"

Environment

Add your Freshworks API key and domain. Your domain will be the subdomain you chose when creating your account. {subdomain}.myfreshworks.com You can gey your app token by going to Admin Settings -> CRM Code Library -> PHP and copying the app_token value.

FRESHWORKS_API_KEY=
FRESHWORKS_APP_TOKEN=
FRESHWORKS_DOMAIN=

Examples

When an object is returned back from Freshworks, you have two options when returning that object. ->toObject() or ->toArray()

// Create a new contact=
\Freshworks::contacts()->create([
    'first_name' => 'Jane',
    'last_name' => 'Doe',
    'email' => 'jane@janedoe.com',
    'phone' => '555-555-5555'
]);

// Update an existing contact
\Freshworks::contacts()->update($contact_id, ['email' => 'jd@janedoe.com']);

// Get all views/filters for contacts
$views = \Freshworks::contacts()->filters()->toObject();

// List all contacts using a view
\Freshworks::contacts()->all($view_id)->toObject()

// Tracking
// Create a new contact
\Freshworks::track()->identify([
   'identifier' => 'john.doe@example.com', //Replace with unique identifier
   'First name' => 'Johnny', //Replace with first name of the user
   'Last name' => 'Doe', //Replace with last name of the user
   'Email' => 'john.doe@example.com', //Replace with email of the user
   'Alternate contact number' => '98765432', //Replace with custom field
   'company' => array(
      'Name' => 'Example.com', //Replace with company name
      'Website' => 'www.example.com' //Replace with website of company
   )
]));

// Track an event
\Freshworks::track()->event([
    'identifier' => 'john.doe@example.com',
    'name' => 'Test Event',
    'role' => 'admin'
]));

// Track a page view
\Freshworks::track()->pageview([
   'identifier' => 'john.doe@example.com',
   'url' => 'http://example.com/pricing'
]));

See Freshworks CRM API documentation for details on what can be done with their API.

API endpoints added

• Contacts
• Accounts
• Deals
• Notes
• Tasks
• Appointments
• Sales Activities
• Search
• Phone
• Track