README

This package provides a Laravel integration for the SharpAPI Travel & Hospitality Review Sentiment Analysis service. It allows you to analyze customer reviews for travel, tourism, and hospitality products to determine sentiment (positive, negative, or neutral) with a confidence score.

Installation

You can install the package via composer:

composer require sharpapi/laravel-tth-review-sentiment

Configuration

Publish the config file with:

php artisan vendor:publish --tag="sharpapi-tth-review-sentiment"

This is the contents of the published config file:

return [
    'api_key' => env('SHARP_API_KEY'),
    'base_url' => env('SHARP_API_BASE_URL', 'https://sharpapi.com/api/v1'),
    'api_job_status_polling_wait' => env('SHARP_API_JOB_STATUS_POLLING_WAIT', 180),
    'api_job_status_polling_interval' => env('SHARP_API_JOB_STATUS_POLLING_INTERVAL', 10),
    'api_job_status_use_polling_interval' => env('SHARP_API_JOB_STATUS_USE_POLLING_INTERVAL', false),
];

Make sure to set your SharpAPI key in your .env file:

SHARP_API_KEY=your-api-key

Usage

use SharpAPI\TthReviewSentiment\TthReviewSentimentService;

$service = new TthReviewSentimentService();

// Analyze a travel or hospitality review
$sentiment = $service->travelReviewSentiment(
    'The hotel room was spacious and clean, but the staff was not very helpful and the breakfast was disappointing.'
);

// $sentiment will contain a JSON string with the sentiment analysis result

Parameters

• text (string): The review text to analyze for sentiment

Response Format

The response is a JSON string containing the sentiment analysis:

{
  "data": {
    "type": "api_job_result",
    "id": "f85b7ac5-33cd-4796-8935-dc8c22219946",
    "attributes": {
      "status": "success",
      "type": "tth_review_sentiment",
      "result": {
        "score": 95,
        "opinion": "POSITIVE"
      }
    }
  }
}

Possible opinion values:

• POSITIVE: The review is predominantly positive
• NEGATIVE: The review is predominantly negative
• NEUTRAL: The review is neutral or balanced

The score is a value between 0 and 100, representing the confidence level of the sentiment analysis.

Features

• Analyzes travel and hospitality reviews for sentiment
• Provides a confidence score for the sentiment analysis
• Identifies specific positive and negative aspects mentioned in the review
• Works with reviews for hotels, restaurants, tours, activities, and other travel-related services
• Helps businesses understand customer feedback at scale

Credits

• Dawid Makowski
• All Contributors

License

The MIT License (MIT). Please see License File for more information.